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  • Tracking subscribed group members

    Overview: This article you will learn where the subscription records are stored in the database and how you can use it to build custom scripts to meet your needs. Example: Track how many group members...

  • Export doesn't include unpublished modules

    Issue Unpublished HTML modules seem to be included in the export packages, but the content is actually imported as an empty structure.  To reproduce the problem: Create an HTML module on a page and ad...

  • Authentication issues after migrating a site to a local host

    Overview In this article, you will learn how to eliminate authentication issues that may happen after moving a DNN site to a local host. Pre-requisites This solution assumes you have admin level knowl...

  • IP Anonymization for Google Analytics

    Overview: In this article, you will learn how to enable IP anonymization in DNN Evoq Engage 9.2.0 for Google Analytics.  Environment: DNN Evoq Engage 9.2.0. Step-By-Step Guide: 1. Go to the Persona Ba...

  • 404 Error Page does not appear for users

    Issue: The user is unable to see 404 page when they are navigating to non-existing pages. Environment: DNN 8.4.0   Root Cause: The user had a configuration issue and did not specify the 404 Error page...

  • Submit Button is missing after the changes made

    Issue The user has 3 workflows as Editor > Approver > Final Approver; every time the editor makes the changes the approver receives the notification email, however after they log in they the website s...

  • Dropdown menu is missing after an upgrade

    Issue The customer is using a template called Superfish and they performed an upgrade on their site; however now they are unable to see a drop-down menu when they hover over the Superfish menu. Enviro...

  • User Name minimum size limit in DNN 9.2

    Issue Product Version: DNN 9.2.0 and above. After upgrading to DNN version 9.2, it is not possible to create a user account with a name shorter than 5 characters in size. The attempt to save the user ...

  • Assets from persona bar are shown as broken

    Issue: When the user clicks on Assets, it is giving them the following screen (You can see just half the image): Root cause: A customized skin is causing a conflict with the UI. Resolution: Most of th...

  • Pages are not appearing on the sitemap

    Issue The user is unable to see the pages on the sitemap, it shows as blank. Environment DNN 9.0.1   Root Cause Wrong settings in the sitemap, Override Priority is set to 0. Resolution   1. Go to Pers...