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Articles

  • Deleting a Site

    Environment DNN Platform Evoq Content Evoq Engage     Prerequisites You need to have a host/superuser account to be able to perform the steps outlined in this article. Hosts have full permissions to a...

  • Certain pages in portal lead to a 404 error

    Issue When attempting to navigate to specific pages within the DNN instance, customers are reporting that they lead to a 404 error page. The customer has also validated that these pages do indeed exis...

  • Users accounts receives unauthorization

    Issue: A clients having issues with user accounts getting unauthorized. Environment:Evoq Content Basic, Version 8.03.00. Resolution 1: 1.1: Log in as a SuperUser. 1.2: Go to either DNN > Persona Bar >...

  • Auditing User Activity using DNN database

    Overview A customer may want to know where to look for information to audit users' activity using the database and especially in what SQL table it is possible to find information on creating, deleting...

  • Reporting on user's access from DNN database

    Overview A customer may want to know where to look for information to check specific users' activity using the database information to find which users accessed which portal pages on which dates.  Sol...

  • Failed Portal Template import

    Overview A customer is importing a portal template in a new DNN site and only some of the pages are imported.  Root Cause The exported file has duplicate entries that prevent all records to be importe...

  • Search is not working for Group Spaces Module

    Issue:  The search feature, within the Group Spaces module, is not working correctly. The auto-suggest feature does not return any result, and after pressing the search button, it does not do anything...

  • Granting Role-based upload access to CKEditor

    Overview  In this article, we will explain how to grant role-based upload access to the CKEditor using only the Database access and the XML configuration file.  This procedure is very useful when the ...

  • Error: "parsing Portal TemplateTab Exists" due to a duplicate tab

    Issue The following error is detected while importing a Portal to a new DNN instance: Error parsing Portal TemplateTab Exists at DotNetNuke.Entities.Tabs.TabController.AddTabInternal(TabInfo objTab, B...

  • Disabling Search Indexing on Pages

    Overview Indexing defines if pages show up in search results of different search engines. This article shares the process for admins or Super Users to disable indexing on pages to make them unsearchab...