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Articles

  • Finding your Microservices Tenant ID

    Overview In the course of troubleshooting issues with Microservices (analytics, forms, and structured content,) DNN Support may ask you for your Microservices Tenant ID. The following steps will show ...

  • Content Item not accepting an Arabic URL

    Issue A Content Item based on Website URL is not accepting an Arabic URL, appearing just an empty content.  Diagnostics URLs get encoded when copy-pasted from a browser. For example, if the following ...

  • Misplacement of objects in container/skin after upgrade to DNN 9.1.1

    Issue In DNN 8.X there is a common practice that results in a problem when you upgrade to Evoq 9.1.1. In the /Admin screen, it is possible to choose the Themes option and then scroll down to select op...

  • Troubleshooting Checklist: Installation

    Information The following is a troubleshooting checklist that should be referenced when facing issues with a new DNN installation. It is broken down into three major sections: Windows Server, Database...

  • Keywords "DotNetNuke,DNN" are added Automatically to pages' meta keywords

    Requirements Superuser/Host access to the site Root Cause Show Copyright Credits will always add DotNetNuke,DNN keywords to the page's meta keywords Resolution Login as Superuser/Host on your site. Fr...

  • Fixing Pagination on Visualizer

    Overview This article will help agents fix pagination on their visualizers click to enlarge click to enlarge Requirements: Microservices (Content Library)   Resolutions The paging needs to be incorpor...

  • Fixing Controlbar Issue After DNN 9 Install or Upgrade

    Overview This article will help users encountering the following error after upgrading to DNN 9. 2018-10-03 16:52:46.892+00:00 [RD0004FFB145FB][D:2][T:17][FATAL] DotNetNuke.Framework.PageBase - An err...

  • Modifying GlobalResources.resx File Per Portal

    Overview By default, DNN provides a GlobalResources file. This article demonstrates how to customize messages per portal, instead of globally customizing them. Requirements DNN 9+ Resolution/Informati...

  • Page History Icon Missing from the Edit Bar

    Overview This article provides a resolution on the page history icon missing from the Edit bar. Requirements Database access Resolution Execute the following SQL commands: UPDATE TabSettingsSET Settin...

  • Keyword Search in PDF Document Not Working

    Overview There are instances wherein performing a search for a keyword inside the PDF document, does not work, but the search can find that keyword if it is in the filename.  This article provides the...