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Articles

  • Default Pages section blank in Site Settings

    Overview The default pages in the Site Settings display the site's default pages such as the home page and the 404 error page. This article details how to resolve access issues to this page.   Prerequ...

  • Page controls missing after upgrade to Evoq 9

    Overview After a DNN environment is upgraded to version 9.0.0 or later, multiple users report that buttons, Persona Bar menu items, or other elements from the user interface are missing. This happens ...

  • Accessing the page settings fails to retrieve content

    Overview Page setting menu is not accessible with There was an error retrieving your content. Please check your internet connection, as can be seen by the screenshot below :   Internet is working fine...

  • Emptying Recycle Bin Manually When It Gets Stuck

    Overview Emptying the recycle bin manually is required as there is no automated process to empty the recycle bin. This article provides the process of not being able to manually clear out the deleted ...

  • Saving the Page Settings Causes the Small and Large Icons to Disappear

    Overview This article aims to resolve the issue where updating any field in the page settings will cause small icons and large icons to disappear. This issue affects all pages and to return the icons,...

  • Editing Site Settings displays information from a different portal

    Overview When reviewing the Site Settings for a specific portal, incorrect site information may be displayed. Trying to change the portal settings to a different portal will always display the previou...

  • Publishing a Page

    Overview This article will detail how to publish a page in DNN.   Prerequisites Access to at least a Content Editor role or higher.   Solution To publish a page in DNN: Go to a DNN page and click the ...

  • Persona Bar displaying for some portals but not others

    Overview The Persona Bar should display across all portals if the user logging in has sufficient permission. If the Persona Bar is nor displaying for some portals but is displaying correctly for other...

  • Missing the Site Assets in the Persona Bar

    Overview Administrators and Superusers may lose access to the Site Assets menu item in the Persona Bar. This issue will usually occur after an upgrade to Evoq 9.1.1+.   Solution The site assets are on...

  • Exporting DNN Forms data to an external endpoint

    Overview You are trying to set up DNN Forms to submit data to an external database and would like instructions on how to configure the 'Custom URL' field for the Forms feature under the Data Collectio...