Issue

When navigating a DNN instance, customers are able to see sub-page links within menus but cannot click on them. Additionally, the formatting of the links is incorrect.

Cause

This is due to the sub-pages being set to disabled from within the DNN platform. When a page is disabled, it appears in navigation menus, but it cannot be clicked. This is generally used to create a placeholder for site building/designing purposes. 

Solution

Requirements: Admin access to the DNN instance

1. Log in to your DNN instance. 

2. Go to Persona Bar > Content > Pages. 

3. In the left-hand page tree, find and click on the affected page name.

4. Click on the Advanced tab and then the More sub-tab.

5. Click to set Disable Page to Off. 

6. Click Save. 

7. Validate the fix by navigating back to the menu and clicking on the sub-page links. If successful, you'll be redirected as normal. 

 

Credit: Radu Vaduva