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  • Configuring Caching

    Overview Caching is the process of storing data in a temporary storage area (cache). It is designed to enable faster information retrieval for frequently used instructions/data, which is why it is imp...

  • Expiring a Cached Item in Web Server

    Overview In this article, you will learn how to delete individual items in the cache. There is also an option to clear all items in the cache at once, which is briefly described in the section below. ...

  • Enabling or Disabling Web Servers

    Environment Evoq Content Evoq Engage     Prerequisites You need a host/superuser account to be able to perform the steps outlined in this article. Hosts have full permissions to all sites in the DNN i...

  • Retrieving System Information

    Overview When troubleshooting certain issues, our support agents may ask for your DNN's system information. Follow the process below to learn how you can find this information in DNN.      Prerequisit...

  • Configuring the SMTP Server

    Information Prerequisites A host/superuser account. Hosts have full permissions to all sites in the DNN instance.   Environment DNN Platform Evoq Content Evoq Engage   Process Go to Persona Bar > Sett...

  • Error: Server Web Request Adapter error after an upgrade

    Error: The user receives an error with their Server Web Request Adapter in versions 9.x Root Cause: Due to a defect in the product version 9.1.1, Save button on the Server Web Request Adapter will ren...

  • Changing message and notification email frequency for all users in a portal

    Overview Administrators can follow the steps below to change how often users receive emails regarding site notifications or private messages. Note that the script provided will change these settings f...