Overview

Some users may encounter an issue where incorrect file titles appear in the assets folder after uploading resources. This problem typically originates from the metadata of the PDF files, specifically the Title field. This issue can occur if the PDF was generated from a Word document with a different internal title.

Solution

To resolve this issue, you need to check and modify the metadata of the PDF files. Follow these steps:

1. Open the document in Microsoft Word.
2. Go to File on the upper left corner.
3. Select Info from the left menu.
4. Under Properties, you can change the document's inner title, author, and other metadata fields.
5. Select Save as Adobe PDF from the left menu.

If the fields are not carried over to the PDF file, check the Adobe PDF Maker add-in preferences:

1. Go to Acrobat on the near top-center of the window.
2. Select Preferences from the ribbon UI.
3. Select the Bookmarks tab.
4. Make sure the Convert Word Headings to Bookmarks checkbox is marked.
5. Click OK and attempt to export the file once again.

Please note that the issue is with the file metadata itself, and changes cannot be made directly from the DNN platform.

Summary

Incorrect file titles appearing in the Dropbox assets folder can be resolved by checking and modifying the metadata of the PDF files using Microsoft Word or other PDF-editing tools. If the issue persists, check the Adobe PDF Maker add-in preferences to ensure that Word headings are correctly carried over to bookmarks when exporting to PDF.

FAQ

1. Can I change the file metadata directly from the DNN platform?
   No, changes to the file metadata cannot be made directly from the DNN platform. You need to modify the metadata using Microsoft Word or other PDF-editing tools.
2. What if the metadata fields are not carried over to the PDF file?
   If the metadata fields are not carried over to the PDF file, check the Adobe PDF Maker add-in preferences and ensure that the Convert Word Headings to Bookmarks checkbox is marked.
3. What can cause incorrect file titles in the Dropbox assets folder?
   Incorrect file titles can occur if the PDF was generated from a Word document with a different internal title. The issue typically originates from the metadata of the PDF files, specifically the Title field.